Privacy Policy
Your privacy is our priority
Last updated: June 05, 2025
1. Introduction
Doofy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Contact customer support
- Subscribe to newsletters or promotional communications
This information may include:
- Name and contact information (email, phone number)
- Delivery address and location data
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
2.2 Automatically Collected Information
When you use our Service, we may automatically collect certain information about your device and usage patterns:
- Device information (type, operating system, unique device identifiers)
- Log data (IP address, browser type, pages visited, time spent)
- Location data (with your permission) for delivery services
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send important notifications about orders and account updates
- Improve our products and services
- Personalize your experience and provide relevant recommendations
- Comply with legal obligations and enforce our terms
- Send promotional communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who help us operate our business (payment processors, delivery partners, technology providers)
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Safety and Security: To protect our rights, property, or safety, or that of others
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from promotional communications
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect Service functionality.
8. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: saranya@doofy.co.in
Phone: +91 89399 44486
Address: Sholinganallur, Chennai, Tamil Nadu, India
12. Compliance with Indian Laws
This Privacy Policy is designed to comply with applicable Indian privacy laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.