Frequently Asked Questions

DOOfy is your personal kitchen helper. We deliver daily-prepped, preservative-free ingredients like grated coconut, dosa batter, coconut milk, wellness mixes, and more—so you can cook fresh without stress.

Every DOOfy product is made fresh each morning without preservatives, stabilizers, or artificial enhancers. We use traditional methods in FSSAI-certified kitchens and deliver the same day.

Working women need help in Kitchen, health-conscious families, elderly people, new moms, people with lifestyle health conditions like PCOD/thyroid, and anyone who wants to eat clean with less prep time.

Yes! We offer flexible weekly and monthly plans. You can choose your preferred items and get them delivered fresh to your doorstep on your schedule.

We currently deliver across OMR, ECR, Velachery, Sholinganallur, Medavakkam, and nearby neighborhoods in Chennai. More locations coming soon!

Absolutely. Our items are preservative-free and made with health in mind. We also offer special wellness products like PCOD packs, diabetic-friendly mixes, and immunity boosters.

Yes, you can! DOOfy supports both one-time orders and recurring subscriptions based on your convenience.

We use eco-safe, food-grade packaging that maintains freshness and hygiene. No plastic overload. Just clean, practical packs.

Yes, we're flexible. You can pause, reschedule, or modify your subscription by messaging us on WhatsApp or using your account dashboard.

You can reach us via WhatsApp, email at customercare@doofy.co.in, or call us between 9am – 6pm. We love hearing from our customers and improving every day.

Yes! We offer pregnancy-friendly preparations like iron-rich curry bases, fresh coconut milk, laddoos, and hand-pounded ingredients that support digestion, immunity, and energy during pregnancy. All made fresh without preservatives.

Absolutely. We have a special postpartum care pack that includes ajwain laddoos, jeera rasam base, panakarkandu porridge mixes, and easy-to-digest rice kanji kits. These are crafted with guidance from traditional practices and nutritionists.

Yes. We offer soft, recovery-supporting meal bases like bland kootu, moong dal rasam, kanji mixes, and steamed food ingredients suitable for those on a healing diet. You can customize based on dietary needs.

Our postpartum and healing-care products are semi-prepped and ready to cook with minimal effort. This ensures maximum freshness and lets you control seasoning and salt as per doctor's advice.

Yes! We're happy to work with your family's needs. Just reach out via WhatsApp or email and our team will help curate a DOOfy wellness plan specific to pregnancy, postpartum, or discharge recovery.